Doddridge County Ambulance Authority strives to provide the best quality of care to all those we serve. Please take a moment of your time to answer the following questionnaire. Any feedback will assist us in continuously improving the quality of care and services we provide. All information provided is kept confidential and is only reviewed by our Administration and Quality Assurance Committee for patient care.

    DCAA Patient Feedback Survey
If you have a complaint we ask that complaints be filed as soon after the event as possible. After you submit your concern, you will be contacted by a member of our administration who will gather more information as necessary and explain the investigation process. The investigation may include a review of all applicable documentation, reports, policies, and procedures. The investigation may also include interviews with Doddridge County Ambulance Authority personnel and any witnesses. Once all evidence has been gathered and evaluated, administration will take appropriate action. Doddridge County Ambulance Authority aims to complete investigations within 30 days, in some instances the investigation may take longer than 30 days, in which time you will be notified.